Customer Success M&A Lead - Senior Director

Salesforce; Austin (TX); On-site; USD 143,400 - 216,900; Full time

Benefits offered by this job

Medical, dental, vision insurance

Paid parental leave

401(k)

Employee stock purchasing program

Job summary

A leading technology firm in Austin is seeking a Customer Success M&A Lead, Senior Director, responsible for the successful onboarding of acquired companies. This role requires strategic thinking, excellent stakeholder management, and program leadership skills to navigate M&A complexities effectively. You will collaborate with cross-functional teams and drive alignment on integration priorities while living the company's core values. This is an impactful role within a pioneering organization in the AI sector.

Qualifications

• 6-8 years of relevant work experience in M&A integration management or a related field.
• Proven experience in leading tech acquisitions and understanding the integration process.
• Exceptional stakeholder management skills and ability to drive alignment.

Responsibilities

• Build trusted relationships with stakeholders for successful integration.
• Translate M&A strategies into compelling narratives.
• Lead execution planning and manage resources for acquisitions.
• Collaborate with cross-functional teams for effective integration.
• Identify trends and advise senior leadership on strategy.

Skills

Stakeholder Engagement & Management

Program Leadership & Execution

Strategic Thinking

Excellent Communication

Business Acumen

Job description

A leading technology firm in Austin is seeking a Customer Success M&A Lead, Senior Director, responsible for the successful onboarding of acquired companies. This role requires strategic thinking, excellent stakeholder management, and program leadership skills to navigate M&A complexities effectively. You will collaborate with cross-functional teams and drive alignment on integration priorities while living the company's core values. This is an impactful role within a pioneering organization in the AI sector.