Customer Strategy Architect – Omnichannel Growth

Mcneil Ab; United States; Hybrid; USD 111,000 - 156,000; Full time

Benefits offered by this job

Competitive base salary

Benefits package

Hybrid work model

Job summary

Kenvue is seeking an Associate Manager, Customer Strategy in Summit, NJ, with a hybrid work model. You will shape customer-specific strategies across assigned brands and retailers, translating enterprise priorities into executable plans.

You will partner with Customer Development, Brand, Finance, and Demand/Supply teams to drive growth. We value strong analytical judgment, data storytelling, and cross-functional collaboration to influence stakeholders in a fast-paced retail environment.

Qualifications

• Bachelor's degree required.
• Four+ years in customer sales, category insights/management, analytics, shopper marketing/insights or related field in a consumer products environment.
• Experience with Circana/Nielsen and POS analytics.
• Ability to translate data into actionable customer strategies.
• Advanced Excel and PowerPoint; Power BI/Tableau preferred.
• Strong presentations and cross-functional collaboration.
• Experience supporting JBP or line reviews.
• Experience with Walmart, Target, CVS, Walgreens, Grocery, Club, Dollar or eCommerce customers preferred.
• Beauty category experience preferred.

Responsibilities

• Lead development of customer-specific strategies and activation plans aligned to brand and category priorities.
• Synthesize insights from syndicated data and retailer data to inform customer plans.
• Deliver sell-in stories, performance readouts and growth recommendations.
• Own and deliver customer insights, line review support, and strategic deep dives.
• Partner with Brand, Finance, Demand/Supply Planning and Commercial teams for aligned execution.
• Support JBP, Innovation Planning, and integrated business planning forecast cycles.
• Translate national strategies into retailer-specific opportunities with national guardrails.
• Lead or support customer presentations and cross-functional sessions.
• Mentor analyst support to ensure high-quality outputs.

Skills

PowerPoint

Data storytelling

Presentation skills

Cross-functional collaboration

Analytical thinking

JBP experience

Education

Bachelor's degree

Tools

Excel

Power BI

Tableau

Job description

Kenvue is seeking an Associate Manager, Customer Strategy in Summit, NJ, with a hybrid work model. You will shape customer-specific strategies across assigned brands and retailers, translating enterprise priorities into executable plans.

You will partner with Customer Development, Brand, Finance, and Demand/Supply teams to drive growth. We value strong analytical judgment, data storytelling, and cross-functional collaboration to influence stakeholders in a fast-paced retail environment.