Customer Solutions Specialist

C--; Sioux Falls (SD); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive pay

Excellent benefits: medical, dental,视,

Paid time off and holidays

Growth opportunities

Job summary

C & B Operations, LLC is seeking a dedicated support center representative in Sioux Falls, SD. The role focuses on answering inbound/outbound calls, emails, and texts, providing accurate solutions, and delivering timely customer support for dealership products and services.

The position emphasizes growth opportunities, ongoing training, and a strong commitment to customer satisfaction in a drug-free workplace.

Qualifications

• Excellent customer service and communication skills.
• Ability to solve problems using available resources.
• Flexibility to travel to stores when required.
• Proficiency with Microsoft Office and business systems.

Responsibilities

• Provide solutions to customer needs via telephone, email, text, and other channels.
• Accurately diagnose hardware and software issues on dealership products and provide solutions.
• Serve as an internal resource for dealership employees to assist customers with timely information.
• Meet contact center metrics for calls and issue resolution.
• Develop and deliver training to customers and employees during off-season periods.

Skills

Customer service

Communication

Problem solving

Office software

Travel readiness

Education

High school diploma

Related technical degree preferred

Tools

Microsoft Office

Business systems

Internet applications

Job description

C & B Operations, LLC is seeking a dedicated support center representative in Sioux Falls, SD. The role focuses on answering inbound/outbound calls, emails, and texts, providing accurate solutions, and delivering timely customer support for dealership products and services.

The position emphasizes growth opportunities, ongoing training, and a strong commitment to customer satisfaction in a drug-free workplace.