Inbound Call Center Specialist - Automotive Support

Billion Automotive; Sioux Falls (SD); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) match

Paid time off

Job summary

Billion Automotive is seeking energetic Customer Service Representatives in Sioux Falls to handle inbound calls, gather data, and route them to the correct departments. You will update customer records, provide admin support, and participate in training sessions to ensure excellent service.

Ideal candidates will have strong communication skills, the ability to listen and learn quickly, and a proven track record in call center or automotive environments.

Qualifications

• Strong verbal and written communication skills.
• Ability to listen and learn quickly while retaining information.
• Ability to document notes thoroughly while delivering results.
• Task oriented, detail driven, and self-motivated.

Responsibilities

• Answer inbound phone calls and provide information to customers.
• Establish relationships with customers and collect needed data.
• Route calls to the appropriate department and update records accordingly.
• Provide administrative assistance as needed and attend training sessions.
• Follow company policies and procedures and contribute to a positive work environment.

Skills

Customer service

Call center experience

Automotive industry experience

Strong communication

Data entry

Detail oriented

Organizational skills

Job description

Billion Automotive is seeking energetic Customer Service Representatives in Sioux Falls to handle inbound calls, gather data, and route them to the correct departments. You will update customer records, provide admin support, and participate in training sessions to ensure excellent service.

Ideal candidates will have strong communication skills, the ability to listen and learn quickly, and a proven track record in call center or automotive environments.