Customer Solutions Representative

Infinite Reign Solution, Inc.; Sacramento (CA); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Paid training

Full-time on-site

Ongoing coaching

Advancement opportunities

Collaborative environment

Job summary

Infinite Reign Solution, Inc. is seeking a Customer Solutions Representative to guide customers through product selections and service options, delivering knowledgeable recommendations and support throughout the purchasing journey.

This on-site role includes paid training, ongoing professional development, and opportunities for career growth within a collaborative retail environment. The company emphasizes customer satisfaction and a proactive sales approach.

Qualifications

• Must be at least 18 years of age.
• High school diploma or equivalent preferred.
• Previous retail, customer service, hospitality, or sales experience is helpful but not required.
• Strong interpersonal and communication skills.
• Positive attitude with a willingness to learn.
• Ability to work effectively in a team-oriented environment.
• Comfortable working toward performance goals in a retail setting.

Responsibilities

• Engage customers through friendly, professional, and solution-oriented conversations.
• Recommend products and service plans based on each customer's needs and preferences.
• Educate customers on available promotions, pricing, warranties, and account options.
• Complete account activations, upgrades, product setup, and service-related transactions.
• Maintain accurate customer records and transaction documentation.
• Consistently work toward individual and team sales goals.
• Identify opportunities to enhance the customer experience through additional products and services when appropriate.
• Resolve routine customer questions and partner with leadership on more complex concerns.
• Stay informed on new products, services, and promotional offerings through ongoing training.
• Support daily retail operations while maintaining a clean, organized, and welcoming environment.

Skills

Interpersonal communication

Team collaboration

Customer service

Willingness to learn

Goal oriented

Education

High school diploma or equivalent

Job description

Deliver Solutions. Build Relationships. Grow Your Career.

Infinite Reign Solution, Inc. is looking for enthusiastic individuals who are passionate about customer service and retail sales. As a Customer Solutions Representative, you'll help customers explore products and services, provide knowledgeable recommendations, and support them throughout the purchasing process.

This is an on-site position offering paid training, ongoing professional development, and opportunities for career growth.

What You'll Do

You’ll serve as a trusted resource for customers by helping them make informed purchasing decisions while contributing to a positive retail environment.

Responsibilities

• Engage customers through friendly, professional, and solution-oriented conversations.
• Recommend products and service plans based on each customer's needs and preferences.
• Educate customers on available promotions, pricing, warranties, and account options.
• Complete account activations, upgrades, product setup, and service-related transactions.
• Maintain accurate customer records and transaction documentation.
• Consistently work toward individual and team sales goals.
• Identify opportunities to enhance the customer experience through additional products and services when appropriate.
• Resolve routine customer questions and partner with leadership on more complex concerns.
• Stay informed on new products, services, and promotional offerings through ongoing training.
• Support daily retail operations while maintaining a clean, organized, and welcoming environment.

Qualifications

• Must be at least 18 years of age.
• High school diploma or equivalent preferred.
• Previous retail, customer service, hospitality, or sales experience is helpful but not required.
• Strong interpersonal and communication skills.
• Positive attitude with a willingness to learn.
• Ability to work effectively in a team-oriented environment.
• Comfortable working toward performance goals in a retail setting.

What We Offer

• $16.00-$20.00 per hour
• Paid training
• Full-time, on-site position
• Ongoing coaching and professional development
• Opportunities for advancement based on performance
• Positive and collaborative work environment

Infinite Reign Solution, Inc. is an Equal Opportunity Employer.