Retail Customer Solutions Specialist | Onsite Career Growth

Infinite Reign Solution, Inc.; Sacramento (CA); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Paid training

Full-time on-site

Ongoing coaching

Advancement opportunities

Collaborative environment

Job summary

Infinite Reign Solution, Inc. is seeking a Customer Solutions Representative to guide customers through product selections and service options, delivering knowledgeable recommendations and support throughout the purchasing journey.

This on-site role includes paid training, ongoing professional development, and opportunities for career growth within a collaborative retail environment. The company emphasizes customer satisfaction and a proactive sales approach.

Qualifications

• Must be at least 18 years of age.
• High school diploma or equivalent preferred.
• Previous retail, customer service, hospitality, or sales experience is helpful but not required.
• Strong interpersonal and communication skills.
• Positive attitude with a willingness to learn.
• Ability to work effectively in a team-oriented environment.
• Comfortable working toward performance goals in a retail setting.

Responsibilities

• Engage customers through friendly, professional, and solution-oriented conversations.
• Recommend products and service plans based on each customer's needs and preferences.
• Educate customers on available promotions, pricing, warranties, and account options.
• Complete account activations, upgrades, product setup, and service-related transactions.
• Maintain accurate customer records and transaction documentation.
• Consistently work toward individual and team sales goals.
• Identify opportunities to enhance the customer experience through additional products and services when appropriate.
• Resolve routine customer questions and partner with leadership on more complex concerns.
• Stay informed on new products, services, and promotional offerings through ongoing training.
• Support daily retail operations while maintaining a clean, organized, and welcoming environment.

Skills

Interpersonal communication

Team collaboration

Customer service

Willingness to learn

Goal oriented

Education

High school diploma or equivalent

Job description

Infinite Reign Solution, Inc. is seeking a Customer Solutions Representative to guide customers through product selections and service options, delivering knowledgeable recommendations and support throughout the purchasing journey.

This on-site role includes paid training, ongoing professional development, and opportunities for career growth within a collaborative retail environment. The company emphasizes customer satisfaction and a proactive sales approach.