Customer Solutions Manager II — Residence Based USA

Bayer; Henderson (NE); On-site; USD 118,000 - 177,000; Full time

Job summary

Bayer is hiring for a supply chain operations role in the US. You will oversee Order-to-Bill and Bill-to-Cash processes, coordinate with cross-functional teams, and ensure compliant, efficient operations for the Hematology and Specialty Pharma portfolio.

Strong SAP/ERP and serialization knowledge is required. The role emphasizes data readiness, government pricing programs, and continuous process improvements in a regulated environment.

Qualifications

• Master’s degree in Business, Supply Chain, Healthcare, Information Systems, or related field with 5+ years of relevant experience.
• Bachelor’s degree with equivalent relevant experience.

Responsibilities

• Oversee daily Order-to-Bill and Bill-to-Cash activities including account setup and order processing.
• Manage billing, reconciliation and cash-collection support; oversee third-party operations.
• Lead compliant process improvements and support launches for new business/supply models.
• Act as SME for contracts, operational controls and audit inquiries.
• Coordinate NDC-12 readiness across master data, SAP and interfaces.
• Align requirements with IT, Regulatory, Quality, Finance and Legal.

Skills

SAP/ERP literacy

Data integration

Serialization/Traceability

Regulatory knowledge

Stakeholder management

Education

Master's degree in Business, Supply Chain, Healthcare, Information Systems, or related field

Bachelor’s degree with equivalent relevant experience

Tools

EDI/API interfaces

Master Data Systems

Serialization tools

Job description

Bayer is hiring for a supply chain operations role in the US. You will oversee Order-to-Bill and Bill-to-Cash processes, coordinate with cross-functional teams, and ensure compliant, efficient operations for the Hematology and Specialty Pharma portfolio.

Strong SAP/ERP and serialization knowledge is required. The role emphasizes data readiness, government pricing programs, and continuous process improvements in a regulated environment.