Customer ServiceInside Representative

PORTER PRESTON MFG LLC; Waterbury (CT); On-site; USD 38,000 - 56,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Competitive salary

Employee discounts

Health insurance

Paid time off

Profit sharing

Job summary

PORTER PRESTON MFG LLC in Waterbury, CT is seeking an enthusiastic Customer Service/Sales professional to learn our products and deliver expert service to customers. The role emphasizes building relationships, presenting products, and handling inquiries with a proactive, goal-driven approach.

Benefits include 401(k), matching, health insurance, PTO, profit sharing, and employee discounts. A competitive salary with opportunities to grow in a team-focused environment is offered.

Qualifications

• Experience in sales or customer service preferred.
• Ability to build rapport with clients.
• Detail-oriented and motivated.

Responsibilities

• Present and sell company products to new and existing customers.
• Prospect and contact potential customers.
• Resolve customer inquiries and complaints.
• Set follow-up appointments to keep customers aware of latest developments.
• Manage inbound calls, order/quote entry.

Skills

Customer service

Sales

Communication

Job description

We have an immediate opening in our Customer Service/Sales department looking for a positive, skilled team player to join our team. Seeking an enthusiastic individual that wants to learn about our products and offer their well-trained product knowledge and service to our customers.

Benefits:

• 401(k)
• 401(k) matching
• Competitive salary
• Employee discounts
• Health insurance
• Paid time off
• Profit sharing

Responsibilities:

• Present and sell company products to new and existing customers
• Prospect and contact potential customers
• Resolve customer inquiries and complaints
• Set follow-up appointments to keep customers aware of latest developments
• Customer Service: manage inbound calls, order/quote entry

Qualifications:

• Previous experience in sales, customer service, or other related fields preferred
• Ability to build rapport with clients
• Strong negotiation skills
• Detail-oriented
• motivated and goal driven