Customer Service & Upsell Specialist — Growth Path

Express Wash Concepts; Lancaster (OH); Sur place; USD 17 000 - 24 000; Plein temps

Avantages offerts par ce poste

Pay increases with training

Recognition programs

Ongoing training

Unlimited Wash Club

50% off retail items

Company uniforms

Paid vacation

Résumé du poste

Express Wash Concepts in Lancaster, OH is hiring an entry-level Team Member to deliver outstanding customer service, upsell Unlimited Wash Club packages, and help customers choose the best car wash options.

This role offers training, growth opportunities, uniforms, and benefits like vacation and employee discounts. You’ll work outdoors in varying weather and stand for long shifts while learning the wash process and operating basic retail equipment.

Qualifications

• High school diploma or equivalent or current enrollment.
• Ability to work flexible hours, including weekends.
• Strong customer service mindset and willingness to upsell.
• Comfortable working outdoors in all weather conditions.

Responsabilités

• Greet customers and provide exceptional service.
• Present Unlimited Wash Club options and upsell products.
• Operate POS and assist customers at checkout.
• Maintain cleanliness and comply with safety procedures.
• Address escalations calmly and professionally.

Connaissances

Customer service

Upselling

POS operations

Cash handling

Retail focus

Formation

High School Diploma or equivalent

Outils

POS system

Description du poste

Express Wash Concepts in Lancaster, OH is hiring an entry-level Team Member to deliver outstanding customer service, upsell Unlimited Wash Club packages, and help customers choose the best car wash options.

This role offers training, growth opportunities, uniforms, and benefits like vacation and employee discounts. You’ll work outdoors in varying weather and stand for long shifts while learning the wash process and operating basic retail equipment.