Customer Service & Upsell Associate — Unlimited Wash Club

Express Wash Concepts; Perrysburg (OH); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Pay increases tied to training and 技能

Recognition programs

Ongoing training and professional dev

Unlimited Wash Club membership

50% off retail items

Company-provided uniforms

Paid vacation

Job summary

Express Wash Concepts in Perrysburg, OH, is hiring a Team Member to deliver outstanding customer service and drive value through membership programs. You will greet customers, educate them on the Unlimited Wash Club, and upsell monthly packages while following safety guidelines and operating basic retail equipment.

This role offers growth opportunities and a starting wage of $15 per hour. You will work outdoors in all weather, stand for long shifts, and join a team known for growth and community

Qualifications

• High school diploma or equivalent or current enrollment.
• Ability to work flexible hours, including weekends.
• Stand and move throughout the site in a fast-paced environment.
• Work outdoors in all weather conditions.
• Lift up to 25 lbs consistently and up to 50 lbs occasionally.
• Positive attitude and professional appearance.
• Follow safety guidelines and wear safety equipment.

Responsibilities

• Provide exceptional customer service and promote memberships.
• Educate customers on Unlimited Wash Club benefits.
• Greet customers and exceed expectations with strong first impressions.
• Upsell monthly unlimited car wash packages and related products.
• Perform quality checks and follow safety procedures.
• Address customer escalations calmly and professionally.
• Operate basic retail equipment (POS, computer).
• Learn wash process and equipment to expand knowledge.
• Perform other related duties as required.

Skills

Flexible hours

Customer interaction

Safety awareness

Team player

Outdoor work

POS / computer basics

Education

High school diploma or equivalent

Tools

POS system

Computer basics

Job description

Express Wash Concepts in Perrysburg, OH, is hiring a Team Member to deliver outstanding customer service and drive value through membership programs. You will greet customers, educate them on the Unlimited Wash Club, and upsell monthly packages while following safety guidelines and operating basic retail equipment.

This role offers growth opportunities and a starting wage of $15 per hour. You will work outdoors in all weather, stand for long shifts, and join a team known for growth and community