Customer Service & Tech Support Rep (Raleigh)

Nimbus Summit Solutions; Raleigh (NC); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Paid time off

Job summary

Nimbus Summit Solutions is seeking a Customer Service Rep in Raleigh, NC to join our office-based team. You will handle customer inquiries via phone, email, and chat, providing troubleshooting and technical support to ensure satisfaction.

The role includes data entry and administrative duties in a collaborative environment with a focus on service quality. The position requires a high school diploma or equivalent and strong communication, attention to detail, and a customer-centric approach.

Qualifications

• High school diploma or equivalent is required.
• Excellent communication skills are essential.
• Customer-centric mindset with ability to handle pressure.

Responsibilities

• Handle customer inquiries via phone, email, and chat.
• Provide troubleshooting and technical support to customers.
• Perform data entry and administrative support tasks.

Skills

Strong communication

Attention to detail

Customer-centric

Ability to work under pressure

Education

High school diploma or equivalent

Job description

Nimbus Summit Solutions is seeking a Customer Service Rep in Raleigh, NC to join our office-based team. You will handle customer inquiries via phone, email, and chat, providing troubleshooting and technical support to ensure satisfaction.

The role includes data entry and administrative duties in a collaborative environment with a focus on service quality. The position requires a high school diploma or equivalent and strong communication, attention to detail, and a customer-centric approach.