Customer Service Star — Training, Bonuses & Growth

U-Haul; Monroe (MI); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Career stability

Opportunities for advancement

Health insurance

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Paid holidays

Job summary

U-Haul is seeking a Customer Service Representative in Monroe, MI to be the face of our company’s exceptional service. You will assist customers with rentals, inspect and maintain equipment, and use U-Scan technology to dispatch and return units.

Responsibilities include moving trucks, installing hitches, filling propane, and preparing invoices while ensuring safe operation of equipment. Training is provided; great for people who like helping others.

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment)
• Drive a forklift (certification offered through U-Haul upon employment)
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Customer service

Education

High school diploma or equivalent

Job description

U-Haul is seeking a Customer Service Representative in Monroe, MI to be the face of our company’s exceptional service. You will assist customers with rentals, inspect and maintain equipment, and use U-Scan technology to dispatch and return units.

Responsibilities include moving trucks, installing hitches, filling propane, and preparing invoices while ensuring safe operation of equipment. Training is provided; great for people who like helping others.