Customer Service Star | Home Improvement Retail

Lowe's Home Centers, LLC; Traverse City (MI); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health insurance

Tuition assistance

401(k) match

Employee Stock Purchase Program

Associate discount 10%

Track to the Trades program

Job summary

Lowe's is looking for a Customer Service Associate in Traverse City, MI. You will welcome customers and help them find the right products for home improvement needs, engaging with shoppers and ensuring a positive experience.

Daily tasks include assisting with locating merchandise, stocking shelves, processing orders, and cross-training in other store areas to deliver top-notch service. Lowe's offers health insurance, tuition assistance, a 401(k) with company match, an Employee Stock Purchase

Qualifications

• 6 months experience using a computer to input, access, modify, or output information.
• 6 months experience using common retail technology such as smartphones/tablets.
• Reading, writing, and performing basic arithmetic.

Responsibilities

• Welcome customers to Lowe's and provide friendly, professional service.
• Assist customers with locating and handling merchandise.
• Stock merchandise by identifying empty shelves and replenishing items.
• Process orders and deliveries accurately so customers receive items on time.
• Cross-train in other store areas to improve service.
• Prepare department merchandise (e.g., tint/mix paint, cut/pipe, wood, drywall, blinds).
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Skills

Computer experience

Retail tech experience

Basic math

Standing ability

Lifting 25 lbs

Tools

Smartphones/Tablets

Job description

Lowe's is looking for a Customer Service Associate in Traverse City, MI. You will welcome customers and help them find the right products for home improvement needs, engaging with shoppers and ensuring a positive experience.

Daily tasks include assisting with locating merchandise, stocking shelves, processing orders, and cross-training in other store areas to deliver top-notch service. Lowe's offers health insurance, tuition assistance, a 401(k) with company match, an Employee Stock Purchase