Home Improvement Customer Service Pro (Tuition & 401(k))

Lowe's Home Centers, LLC; Traverse City (MI); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company-matching 401(k)

Employee Stock Purchase Program

Associate Discount 10%

Track to the Trades program

Job summary

Lowe's in Traverse City, MI is seeking a Customer Service Associate to welcome customers and help them find the right products for home improvement projects.

You will interact with customers throughout the day, assist with locating merchandise, stock shelves, process orders, and support other store areas as needed. The role emphasizes friendly service and teamwork in a busy retail environment.

Qualifications

• 6 months experience using a computer.
• 6 months experience using common retail technology, such as smartphones and tablets.
• Reading, writing, and performing basic arithmetic.
• Able to perform duties that may require prolonged standing and lifting up to 25 lbs.
• Bilingual skills preferred.

Responsibilities

• Welcome customers to Lowe's and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise.
• Stock shelves and replenish supplies.
• Process orders and deliveries accurately.
• Cross-train in other areas of the store to help deliver the best customer service.
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood).
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Skills

Customer service

Basic math

Computer literacy

Bilingual

Job description

Lowe's in Traverse City, MI is seeking a Customer Service Associate to welcome customers and help them find the right products for home improvement projects.

You will interact with customers throughout the day, assist with locating merchandise, stock shelves, process orders, and support other store areas as needed. The role emphasizes friendly service and teamwork in a busy retail environment.