Retail Customer Service Pro — Growth in Home Improvement

Lowe's Home Centers, LLC

Saginaw (MI)

On-site

USD 17,000 - 22,000

Part time

8 days ago

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Benefits offered by this job

Health insurance
Tuition assistance
401(k) match
Employee Stock Purchase Program
Associate discount
Track to the Trades

Job summary

Lowe's Home Centers, LLC in Michigan (Saginaw area) is hiring a Customer Service Associate to welcome customers and help them find products for home improvement. You will assist with locating merchandise, handle orders, and may stock shelves; bilingual skills are a plus, and you can grow through training and benefits like health insurance, tuition assistance, and a 401(k) plan.

This on-site role emphasizes friendly service, accuracy in processing orders, and teamwork across departments to

Qualifications

  • 6 months experience using a computer and basic data entry.
  • 6 months experience with retail tech like smartphones and tablets.
  • Bi-lingual skills are a plus.

Responsibilities

  • Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
  • Assist customers with locating and handling merchandise
  • Stock shelves and replenish supplies
  • Process orders and deliveries accurately so customers receive merchandise on time
  • Cross-train in other areas to support customer service
  • Prepare department merchandise according to customer needs (paint, pipes, wood, drywall, blinds)
  • Guide customers through shopping or checkout
  • Complete other duties as assigned

Skills

Computer literacy
Retail technology familiarity
Bilingual skills
Reading and basic arithmetic

Job description

Lowe's Home Centers, LLC in Michigan (Saginaw area) is hiring a Customer Service Associate to welcome customers and help them find products for home improvement. You will assist with locating merchandise, handle orders, and may stock shelves; bilingual skills are a plus, and you can grow through training and benefits like health insurance, tuition assistance, and a 401(k) plan.

This on-site role emphasizes friendly service, accuracy in processing orders, and teamwork across departments to

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