Customer Service Associate: Home Improvement

Lowe's Home Centers, LLC; Lansing (MI); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company 401(k) match

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe's is hiring a Customer Service Associate in Lansing to greet customers, help them find products, and provide friendly, knowledgeable service. You will handle inquiries, assist with locating merchandise, and ensure customers have a positive shopping experience in our home improvement store.

We offer part-time schedules with benefits, including health insurance options, tuition assistance, a company 401(k) match, employee stock purchase program, and a 10% associate discount.

Qualifications

• 6 months experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 months experience using common retail technology, such as smartphones and tablets.
• Reading, writing, and performing basic arithmetic.
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25 lbs unassisted or over 25 lbs with or without an accommodation

Responsibilities

• Welcome customers to Lowe's and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise.
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies.
• Process orders and deliveries accurately so customers receive merchandise as expected and on time.
• Cross-functionally train in other areas of the store to help deliver the best customer service.
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds).
• Guide customers through shopping or checkout.
• Complete other duties as assigned

Skills

Computer skills

Retail tech experience

Reading & arithmetic

Physical stamina

Teamwork

Tools

Smartphones

Tablets

Job description

Lowe's is hiring a Customer Service Associate in Lansing to greet customers, help them find products, and provide friendly, knowledgeable service. You will handle inquiries, assist with locating merchandise, and ensure customers have a positive shopping experience in our home improvement store.

We offer part-time schedules with benefits, including health insurance options, tuition assistance, a company 401(k) match, employee stock purchase program, and a 10% associate discount.