Route Trainee - Train to Become a Field Service Rep

UniFirst Corporation; City of Watervliet (NY); Sur place; USD 42 000 - 65 000; Plein temps

Avantages offerts par ce poste

401(k) with company match

Health and life insurance

Paid time off

Tuition reimbursement

Employee discounts

Profit sharing

Résumé du poste

UniFirst is seeking a Route Trainee in Watervliet, NY to learn the ropes of daily operations, route coverage, and exceptional customer service on the road. You will participate in a hands‑on Service Certificate Program and gain experience delivering clean garments while building strong customer relationships.

This entry‑level role offers growth into a Route Service Representative with a Monday–Friday daytime schedule, safety‑driven training, and real‑world field exposure in a dynamic service

Qualifications

• Driver’s License & Safe Driving Record: Must be at least 21 years old with a valid driver’s license, a clean driving record, and reliable transportation.
• DOT Compliance: Meet all Department of Transportation (DOT) requirements, including a physical exam.
• Educational Requirements: High school diploma, GED, or military service required.
• Strong Customer Service Skills: Ability to work independently while maintaining a team‑oriented mindset and providing excellent customer service.
• Relevant Experience: Prior experience in customer service, route sales, or delivery, roles is a plus!
• Tech‑Savvy: Comfortable using and learning new technologies to enhance operational efficiency and improve customer experience.
• Physical Stamina: Capable of lifting, carrying, and pushing up to 50 lbs., with the ability to remain on your feet for extended periods.

Responsabilités

• Participate in UniFirst’s Service Certificate Program: Engage in a hands‑on training program designed to prepare you for a Route Service Representative (RSR) role.
• Support Daily Operations: Assist our service team by loading and unloading route trucks, ensuring each day begins with accuracy and efficiency.
• Deliver Consistent, Reliable Service: Transport clean garments and products to customers and return soiled items, providing dependable and timely service with every stop.
• Provide Route Coverage When Needed: Step in during RSR absences to manage established routes, upholding UniFirst’s high standards of service and professionalism.
• Represent UniFirst on the Road: Operate a company walk‑in truck along designated routes, delivering exceptional service, prioritizing safety at all times, and reinforcing strong customer relationships.
• Engage in a Physically Active Role: Work across both indoor and outdoor environments that require energy, attention to detail, and a commitment to safety.
• Contribute to Service Department Success: Play a vital role in delivering outstanding service, building customer relationships, and driving the success of our Service Department.
• Maintain a Predictable Schedule: Enjoy consistent Monday–Friday daytime schedule with no nights or weekends.

Connaissances

Customer service

Time management

Dependability

Communication

Formation

High school diploma / GED / military service

Description du poste

UniFirst is seeking a Route Trainee in Watervliet, NY to learn the ropes of daily operations, route coverage, and exceptional customer service on the road. You will participate in a hands‑on Service Certificate Program and gain experience delivering clean garments while building strong customer relationships.

This entry‑level role offers growth into a Route Service Representative with a Monday–Friday daytime schedule, safety‑driven training, and real‑world field exposure in a dynamic service