Customer Service Specialist – Temp-to-Hire, $21–$24/hr

AppleOne Employment Services; Los Alamitos (CA); On-site; USD 29,000 - 33,000; Full time

Job summary

AppleOne Employment Services is seeking a Customer Service professional for a temp-to-hire opportunity in Los Alamitos, CA. The role suits someone with 1-2 years of customer service experience who enjoys helping people, solving problems, and creating a positive customer experience.

Join a team-oriented environment that values communication, reliability, and professionalism. The position offers stability, ongoing learning, and potential for long-term career development through a temp-to-hire path.

Qualifications

• Handle daily customer service inquiries in a professional manner.
• Resolve questions, concerns, and service requests accurately.
• Maintain customer records in internal systems.
• Communicate with internal teams to support timely resolution.
• 1-2 years of customer service experience required.
• Strong verbal and written communication skills.
• Remain calm, patient and professional with customers.
• Strong attention to detail and accurate data entry.
• Comfortable using computers, email, and office software.
• Dependable and organized with ability to manage multiple requests.
• Team-focused approach to service and problem-solving.

Responsibilities

• Respond to customer inquiries by phone, email, or other channels in a professional and timely manner.
• Provide accurate information regarding products, services, orders, accounts, or general customer questions.
• Research and resolve customer concerns, escalating issues when needed to ensure timely follow-up.
• Enter, update, and maintain customer information in company systems with accuracy and attention to detail.
• Coordinate with internal departments to support customer needs and ensure a smooth service experience.
• Maintain a positive, helpful, and professional approach during every customer interaction.

Skills

Customer service

Verbal communication

Written communication

Data entry

Attention to detail

Multitasking

Tools

CRM systems

Order entry platforms

Account management tools

Job description

AppleOne Employment Services is seeking a Customer Service professional for a temp-to-hire opportunity in Los Alamitos, CA. The role suits someone with 1-2 years of customer service experience who enjoys helping people, solving problems, and creating a positive customer experience.

Join a team-oriented environment that values communication, reliability, and professionalism. The position offers stability, ongoing learning, and potential for long-term career development through a temp-to-hire path.