Inbound Customer Support Specialist (Temp-to-Hire)

AppleOne Employment Services; Renton (WA); On-site; USD 44,000 - 54,000; Full time

Job summary

AppleOne Employment Services in Renton, WA, is seeking Customer Service Specialists for a temp-to-hire role in a busy call center. You will help customers by phone with account questions, payments, and service inquiries while navigating several computer systems, in a supportive, performance-driven environment.

The position emphasizes professional service, strong communication, problem solving, and reliability.

Qualifications

• 1–2 years of customer service experience.
• Experience in a fast-paced call center.
• Ability to navigate multiple computer systems.
• Strong communication and listening skills.
• Reliable and punctual with good attendance.

Responsibilities

• Answer inbound calls and provide professional assistance.
• Assist with account information, payments, and service questions.
• Navigate multiple systems and update records accurately.
• Document conversations and maintain records.
• Research and resolve concerns per procedures.
• Meet call quality and productivity expectations.

Skills

Customer service

Phone support

Active listening

Verbal communication

Problem solving

Attention to detail

Job description

AppleOne Employment Services in Renton, WA, is seeking Customer Service Specialists for a temp-to-hire role in a busy call center. You will help customers by phone with account questions, payments, and service inquiries while navigating several computer systems, in a supportive, performance-driven environment.

The position emphasizes professional service, strong communication, problem solving, and reliability.