Customer Service Specialist — Shipments & Billing

XPO Logistics, Inc.; Glenpool (OK); Presencial; USD 46.000 - 52.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

PTO 13 days

9 company holidays

401(k) with match

Education assistance

Descripción de la vacante

XPO Logistics, Inc. in Glenpool, OK seeks a full-time Customer Service Representative to support shipment billing, inquiries, and documentation. The role requires strong communication skills, typing proficiency, and the ability to work varied shifts including evenings and weekends.

Benefits include health insurance from day one, PTO, holidays, 401(k) with company match, and education assistance. Join a team focused on accurate billing and customer satisfaction.

Formación

• 2 years of customer service experience.
• Strong computer, typing and 10-key skills.
• Experience with Microsoft Office.
• Available to work a variety of shifts, including days, evenings, nights and weekends.

Responsabilidades

• Bill shipments according to applicable tariffs and pricing agreements.
• Recognize and resolve documentation errors.
• Assist customers with inquiries, including tracing shipments, rate quotes, tariff discrepancies and billing and invoicing questions.
• Perform general clerical duties as assigned, including answering and directing phone calls, filing, data entry and billing.
• Process over, short and damaged freight and related documentation for customer resolution.

Conocimientos

Customer service experience

Typing / 10-key

Computer literacy

Herramientas

Microsoft Office

Descripción del empleo

XPO Logistics, Inc. in Glenpool, OK seeks a full-time Customer Service Representative to support shipment billing, inquiries, and documentation. The role requires strong communication skills, typing proficiency, and the ability to work varied shifts including evenings and weekends.

Benefits include health insurance from day one, PTO, holidays, 401(k) with company match, and education assistance. Join a team focused on accurate billing and customer satisfaction.