Customer Service Specialist — Quick Pay, Training & Perks

U-Haul International, Inc.; Killeen (TX); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Health insurance

Prescription plans

Paid holidays

Vacation

Sick days

Life insurance

MetLaw Legal program

MetLife auto and home insurance

Employee Stock Ownership Plan (ESOP)

401(k) Savings Plan

LifeLock Identity Theft Protection

Job summary

U-Haul International, Inc. is seeking a Customer Service Representative in Killeen, TX. You will assist customers at the center, manage rentals with U-Scan, help with moving equipment, and ensure equipment is clean and safe for customers.

The role requires a valid driver’s license and a high school diploma. Certifications for propane use and forklift operation are offered after employment. This is a part-time, on-site position with opportunities for training and growth.

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Customer service

Communication skills

Teamwork

Education

High school diploma

Job description

U-Haul International, Inc. is seeking a Customer Service Representative in Killeen, TX. You will assist customers at the center, manage rentals with U-Scan, help with moving equipment, and ensure equipment is clean and safe for customers.

The role requires a valid driver’s license and a high school diploma. Certifications for propane use and forklift operation are offered after employment. This is a part-time, on-site position with opportunities for training and growth.