Customer Service Pro: Rentals, U-Scan & Vehicle Prep

U-Haul Co. of South Carolina; Killeen (TX); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Health insurance

Paid holidays

401(k) plan

ESOP

Job summary

U-Haul Holding Company is seeking a Customer Service Representative at 3501 E Central TX Expwy, Killeen, TX 76543. You will assist customers with U-Haul products and services, manage rentals using U-Scan, and help move and hook up trucks and trailers.

The role requires a valid driver's license and a high school diploma. U-Haul offers a range of benefits and opportunities for advancement to support a healthy work-life balance.

Qualifications

• Valid driver's license and ability to maintain a good driving record.
• High school diploma or equivalent required.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned.
• Participate in ongoing continuous U-Haul education through U-Haul University.

Education

High school diploma or equivalent

Job description

U-Haul Holding Company is seeking a Customer Service Representative at 3501 E Central TX Expwy, Killeen, TX 76543. You will assist customers with U-Haul products and services, manage rentals using U-Scan, and help move and hook up trucks and trailers.

The role requires a valid driver's license and a high school diploma. U-Haul offers a range of benefits and opportunities for advancement to support a healthy work-life balance.