Customer Service & Equipment Specialist

U-Haul International, Inc.; Coram (NY); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Health insurance

Prescription plans

Paid holidays

Vacation and sick days

Life insurance

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Mindset App Reimbursement

MetLife auto and home insurance

Discounts on Apple products / Dell /酒店

Gym Reimbursement Program

Dental & Vision Plans

Two hiring bonuses: $100 and $300

Job summary

U-Haul International, Inc. is seeking a Customer Service Representative to assist customers, manage rentals with U-Scan, and handle equipment setup and inspections at a U-Haul center. The role emphasizes safety, accuracy, and friendly service in a fast-paced environment.

Qualifications include a valid driver’s license and a high school diploma or equivalent. Certifications for propane and forklift are offered upon employment.

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment)
• Drive a forklift (certification offered through U-Haul upon employment)
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Valid driver's license

Education

High school diploma or equivalent

Job description

U-Haul International, Inc. is seeking a Customer Service Representative to assist customers, manage rentals with U-Scan, and handle equipment setup and inspections at a U-Haul center. The role emphasizes safety, accuracy, and friendly service in a fast-paced environment.

Qualifications include a valid driver’s license and a high school diploma or equivalent. Certifications for propane and forklift are offered upon employment.