Customer Service Rep – Quick Pay, Bonuses & Training

U-Haul; Athens (GA); Hybrid; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health insurance & Prescription plans

Paid holidays, vacation, and sick days

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Job summary

U-Haul is seeking a Customer Service Representative to be the face of our exceptional service, assisting customers inside and outside a U-Haul center. You will use U-Scan technology to manage rentals, move and hook up trucks, and inspect equipment for safety and readiness.

Responsibilities include educating customers, preparing invoices, wiring trailers, and installing hitches. Certification options for propane, forklift, and ongoing education through U-Haul University are available.

Qualifications

• High school diploma or equivalent required.
• Valid driver’s license and ability to maintain a good driving record.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned.
• Participate in ongoing continuous U-Haul education through U-Haul University.

Job description

U-Haul is seeking a Customer Service Representative to be the face of our exceptional service, assisting customers inside and outside a U-Haul center. You will use U-Scan technology to manage rentals, move and hook up trucks, and inspect equipment for safety and readiness.

Responsibilities include educating customers, preparing invoices, wiring trailers, and installing hitches. Certification options for propane, forklift, and ongoing education through U-Haul University are available.