Customer Service & Equipment Support Specialist

U-Haul International, Inc.; Spring (TX); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health insurance & Prescription plans

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Life insurance

Paid holidays, vacation, and sick days

Job summary

U-Haul International, Inc. in Spring, TX is seeking a Customer Service Representative to be the face of our exceptional service. You will assist customers, use U-Scan tech to dispatch and return equipment, and help keep trucks and trailers ready for rental.

This role offers on-the-job education, opportunities for advancement, and a fast-paced team environment. Valid driver's license and a high school diploma are required; forklift and propane certifications are offered after employment.

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment)
• Drive a forklift (certification offered through U-Haul upon employment)
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Education

High school diploma or equivalent

Job description

U-Haul International, Inc. in Spring, TX is seeking a Customer Service Representative to be the face of our exceptional service. You will assist customers, use U-Scan tech to dispatch and return equipment, and help keep trucks and trailers ready for rental.

This role offers on-the-job education, opportunities for advancement, and a fast-paced team environment. Valid driver's license and a high school diploma are required; forklift and propane certifications are offered after employment.