Customer Service Specialist — Start Today, Earn Fast

U-Haul International, Inc.; Cuyahoga Falls (OH); On-site; USD 25,000 - 38,000; Part time

Job summary

U-Haul International, Inc. is seeking a part-time Customer Service Representative to assist customers with U-Haul products and services both inside and outside a U-Haul center. You will use U-Scan technology to manage rentals and inventory, move and hook up trucks and trailers, and inspect equipment on the lot.

The role requires a valid driver's license and a high school diploma or equivalent. Training includes propane filling and forklift operation with certifications offered on employment.

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned.
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Customer service

Communication

Problem solving

U-Scan technology

Education

High school diploma or equivalent

Tools

U-Scan technology

Job description

U-Haul International, Inc. is seeking a part-time Customer Service Representative to assist customers with U-Haul products and services both inside and outside a U-Haul center. You will use U-Scan technology to manage rentals and inventory, move and hook up trucks and trailers, and inspect equipment on the lot.

The role requires a valid driver's license and a high school diploma or equivalent. Training includes propane filling and forklift operation with certifications offered on employment.