Customer Service Specialist: Problem Solving & Tracking

Direct Staffing Inc; Virginia Beach (VA); On-site; USD 30,000 - 40,000; Full time

Job summary

A staffing agency is seeking a Production Technician to respond to customer inquiries regarding insurance benefits and claims. The role requires excellent customer service and data analysis skills. Successful candidates will hold at least a high school diploma and have one year of experience in an automated customer service environment. This is a great opportunity for individuals looking to advance their career in a supportive environment.

Qualifications

• Must possess a HS diploma or equivalent.
• At least one year experience in an automated customer service environment.

Responsibilities

• Respond to customer questions regarding insurance benefits.
• Analyze problems and provide information.
• Develop and maintain positive customer relations.

Skills

Customer service

Data analysis

Communication

Education

High School diploma or equivalent

Job description

A staffing agency is seeking a Production Technician to respond to customer inquiries regarding insurance benefits and claims. The role requires excellent customer service and data analysis skills. Successful candidates will hold at least a high school diploma and have one year of experience in an automated customer service environment. This is a great opportunity for individuals looking to advance their career in a supportive environment.