Insurance Support & Customer Care Specialist

Mindlance; Woodland (CA); Vor Ort; USD 35.000 - 45.000; Vollzeit

Zusammenfassung

A national recruiting company is seeking a customer service representative to address inquiries related to insurance benefits and claims. The ideal candidate will have a high school diploma or GED and up to one year of experience in an automated customer service environment. Responsibilities include responding to customer questions via phone and email, analyzing issues, documenting outcomes, and maintaining positive relations with customers. This position aims to ensure timely and effective resolution of requests.

Qualifikationen

• Up to 1 year of previous experience in an automated customer service environment.
• Any combination of education and experience providing an equivalent background.

Aufgaben

• Responds to customer questions regarding insurance benefits and claims.
• Analyzes problems and provides information and solutions.
• Documents inquiry outcomes for accurate tracking and analysis.
• Coordinates with various functions to ensure timely handling of customer requests.

Ausbildung

HS diploma or GED

Jobbeschreibung

A national recruiting company is seeking a customer service representative to address inquiries related to insurance benefits and claims. The ideal candidate will have a high school diploma or GED and up to one year of experience in an automated customer service environment. Responsibilities include responding to customer questions via phone and email, analyzing issues, documenting outcomes, and maintaining positive relations with customers. This position aims to ensure timely and effective resolution of requests.