Technical Support & Customer Care Specialist

Direct Staffing Inc; Roanoke (VA); On-site; USD 21,000 - 30,000; Full time

Job summary

A staffing agency is currently seeking a skilled Production Technician to work at a manufacturing plant. Responsibilities include analyzing problems, operating computers to extract data, and maintaining customer relations. Ideal candidates will have a high school diploma and at least one year of experience in an automated customer service environment. Strong communication skills are essential. This role offers diverse career opportunities, making it an excellent chance to advance your career.

Qualifications

• Requires a HS diploma or equivalent.
• Must have at least 1 year of previous experience in an automated customer service environment.
• Good communication skills both written and verbal.

Responsibilities

• Analyzes problems and provides information/solutions.
• Operates a computer to obtain and extract information.
• Develops and maintains positive customer relations.

Skills

Good communication skills (written and verbal)

Experience in an automated customer service environment

Education

HS diploma or equivalent

Job description

A staffing agency is currently seeking a skilled Production Technician to work at a manufacturing plant. Responsibilities include analyzing problems, operating computers to extract data, and maintaining customer relations. Ideal candidates will have a high school diploma and at least one year of experience in an automated customer service environment. Strong communication skills are essential. This role offers diverse career opportunities, making it an excellent chance to advance your career.