Customer Care Specialist - Call Center & Admin

Direct Staffing Inc; Tampa (FL); On-site; USD 42,000 - 54,000; Full time

Job summary

A staffing agency is seeking skilled individuals for a Production Technician position at a manufacturing plant. Responsibilities include managing calls, organizing documents, and ensuring smooth information flow. Candidates should have a High School diploma or equivalent, with at least 1 year of experience in a call center or medical environment. This opportunity offers diverse career paths, whether you are starting out or looking for new challenges.

Qualifications

• Minimum 1 year of college preferred.
• Experience working in an inbound/outbound call center.
• Managed care call center experience preferred.

Responsibilities

• Makes and receives phone calls to exchange information.
• Sorts, labels, and organizes documents for work.
• Extracts and routes documents as needed.

Skills

Proficient with Microsoft Word

Proficient with Excel

Knowledge of medical terminology

1+ years in call center

Education

High School diploma or G.E.D

Job description

A staffing agency is seeking skilled individuals for a Production Technician position at a manufacturing plant. Responsibilities include managing calls, organizing documents, and ensuring smooth information flow. Candidates should have a High School diploma or equivalent, with at least 1 year of experience in a call center or medical environment. This opportunity offers diverse career paths, whether you are starting out or looking for new challenges.