Customer Service Specialist - Onsite, Growth & Rewards

Greif, Inc.; Woodbine (GA); On-site; USD 69,285,000 - 118,055,000; Full time

Job summary

Greif, Inc. in Woodbine, GA, is seeking a Customer Service Representative to serve as the primary contact for customers, answer inquiries by phone or email, and coordinate order entry.

You will work with sales and plant teams to ensure timely communication of order status and to manage transportation and delivery details. The role requires a high school diploma, 3 years of industrial customer service experience, strong communication, Excel skills, and ERP systems knowledge.

Qualifications

• High school diploma or equivalent; 3+ years in customer service in an industrial/manufacturing environment.
• Strong verbal and written communication; solid knowledge of products and services.
• Proficient with MS Excel; ERP systems knowledge is a plus.

Responsibilities

• Serve as the primary contact between Greif and its customers.
• Handle customer inquiries via e‑mail or telephone and enter orders into ERP accurately.
• Provide timely communications to customers, field sales, and the plant on order fulfillment aspects.

Skills

Verbal communication

Written communication

Excel

ERP systems

Data entry

Attention to detail

Tools

ERP systems

Job description

Greif, Inc. in Woodbine, GA, is seeking a Customer Service Representative to serve as the primary contact for customers, answer inquiries by phone or email, and coordinate order entry.

You will work with sales and plant teams to ensure timely communication of order status and to manage transportation and delivery details. The role requires a high school diploma, 3 years of industrial customer service experience, strong communication, Excel skills, and ERP systems knowledge.