Customer Service Pro: Growth & Impact (Full-Time)

Greif, Inc.; Corinth, Northern (MS, KY); Hybrid; USD 22,000 - 37,000; Full time

Benefits offered by this job

Paid time off

Competitive benefits

Job summary

Greif, Inc. in Corinth, MS, seeks a Customer Service Representative to provide intermediate support via phone, email, chat, or in person and maintain customer records for accurate order fulfillment.

Role requires a high school diploma and 2–4 years of experience, with strong communication and data entry skills; proficiency in standard office software is expected. Competitive benefits and pay.

Qualifications

• High school diploma required.
• 2–4 years of experience in customer service or related field preferred.
• Strong verbal and written communication skills.
• Accurate data entry and attention to detail essential.

Responsibilities

• Interact with customers by phone, email, chat, or in person to provide intermediate support and information.
• Maintain accurate customer accounts and records of inquiries and actions.
• Communicate pricing, shipping dates, and order details to ensure fulfillment.
• Enter and update orders; support inside and outside sales when needed.
• Escalate complex issues to specialists as appropriate.

Skills

Customer service

Verbal communication

Written communication

Data entry

Teamwork

Education

High school diploma

Tools

Microsoft Office

Job description

Greif, Inc. in Corinth, MS, seeks a Customer Service Representative to provide intermediate support via phone, email, chat, or in person and maintain customer records for accurate order fulfillment.

Role requires a high school diploma and 2–4 years of experience, with strong communication and data entry skills; proficiency in standard office software is expected. Competitive benefits and pay.