Customer Service Specialist Immediate Openings, Weekly Pay

Answering Service Care; Miami (FL); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Health/Dental/Vision Coverage (FT)

PTO (Start earning on day one)

Employee Assistance Program (Free Tr.)

Childcare Reimbursement

Gym Membership Reimbursement

Weekly pay

Growth opportunities

Job summary

Answering Service Care in Florida seeks dedicated call-handling professionals to answer inbound calls, follow scripts, and document details with precision. You will schedule, transfer, and dispatch messages while maintaining service quality.

The role emphasizes warmth, accuracy, and customer-focused communication. Opportunities exist for full-time or part-time work, with bilingual English/Spanish options and a supportive team environment.

Qualifications

• Strong verbal and written communication skills.
• Ability to multi-task and remain focused in a fast-paced environment.
• Excellent listening skills and a keen attention to detail.
• Empathetic and compassionate approach to customer interactions.
• Intermediate to advanced computer skills; ability to maintain positivity under pressure.

Responsibilities

• Answer inbound calls and make outbound calls with professionalism, warmth, and accuracy.
• Follow call scripts and guidelines while actively listening and addressing caller needs.
• Perform lead intakes, gather information, and document details with precision.
• Schedule appointments and transfer calls to appropriate contacts as needed.
• Dispatch messages accurately and efficiently with clear communication.
• Navigate multiple systems and maintain thorough call documentation.
• Provide outstanding customer service with empathy and patience.
• Provide live chat, SMS, and email support.

Skills

Verbal communication

Written communication

Multi-tasking

Active listening

Empathy and patience

Computer skills

Job description

Answering Service Care in Florida seeks dedicated call-handling professionals to answer inbound calls, follow scripts, and document details with precision. You will schedule, transfer, and dispatch messages while maintaining service quality.

The role emphasizes warmth, accuracy, and customer-focused communication. Opportunities exist for full-time or part-time work, with bilingual English/Spanish options and a supportive team environment.