Customer Service Job Fair Miami

Answering Service Care; Miami (FL); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Health/Dental/Vision Coverage (FT)

PTO (Start earning on day one)

Employee Assistance Program (Free Tr.)

Childcare Reimbursement

Gym Membership Reimbursement

Weekly pay

Growth opportunities

Job summary

Answering Service Care in Florida seeks dedicated call-handling professionals to answer inbound calls, follow scripts, and document details with precision. You will schedule, transfer, and dispatch messages while maintaining service quality.

The role emphasizes warmth, accuracy, and customer-focused communication. Opportunities exist for full-time or part-time work, with bilingual English/Spanish options and a supportive team environment.

Qualifications

• Strong verbal and written communication skills.
• Ability to multi-task and remain focused in a fast-paced environment.
• Excellent listening skills and a keen attention to detail.
• Empathetic and compassionate approach to customer interactions.
• Intermediate to advanced computer skills; ability to maintain positivity under pressure.

Responsibilities

• Answer inbound calls and make outbound calls with professionalism, warmth, and accuracy.
• Follow call scripts and guidelines while actively listening and addressing caller needs.
• Perform lead intakes, gather information, and document details with precision.
• Schedule appointments and transfer calls to appropriate contacts as needed.
• Dispatch messages accurately and efficiently with clear communication.
• Navigate multiple systems and maintain thorough call documentation.
• Provide outstanding customer service with empathy and patience.
• Provide live chat, SMS, and email support.

Skills

Verbal communication

Written communication

Multi-tasking

Active listening

Empathy and patience

Computer skills

Job description

Join Answering Service Care 50 Years in Business: Where Excellence in Customer Engagement Meets Innovation.

At Answering Service Care, we're more than just a hub for business communication; we're pioneers in elevating customer experiences across diverse industries. With a steadfast dedication to professionalism, adaptability, and forward-thinking, we lead the charge in redefining service delivery.

Our Mission: To forge seamless connections between businesses and their clientele through tailored communication solutions, nurturing lasting relationships, and consistently surpassing expectations. Are you driven by a passion for customer service? Whether you're seeking full-time or part-time opportunities, we're eager to connect with you!

NOW HIRING - IMMEDIATE OPPORTUNITIES at a 50+ year company.

Are you customer service oriented? Are you looking for a full-time or part-time job?

• Our Answering Service Operator job opportunities in FL start at $16.00/hr and our Bi-lingual English/Spanish is $16.50/hr, with a $.50 increase at 4 months and annual reviews.
• Plus Weekly Performance Bonuses! Earn weekly performance bonuses by exceeding performance expectations (starting at $2.75/hr above New Hire Starting Pay per State)
• Schedule: Full-Time and Part-Time openings available

What You'll Do

• Answer inbound calls and make outbound calls with professionalism, warmth, and accuracy
• Follow call scripts and industry-specific guidelines while actively listening and addressing caller needs
• Perform lead intakes, gather information, and document details with precision
• Schedule appointments and transfer calls to the appropriate contacts as needed
• Dispatch messages accurately and efficiently, ensuring clear and detailed communication
• Navigate multiple systems and maintain thorough call documentation
• Provide outstanding customer service by demonstrating empathy and patience
• Live chat, SMS, and email support

What We’re Looking For

• Strong verbal and written communication skills
• Ability to multi-task and remain focused in a fast-paced environment
• Excellent listening skills and a keen attention to detail
• Empathetic and compassionate approach to customer interactions
• Intermediate to advanced computer skillsAbility to maintain positivity and patience under pressure

Interested in other opportunities, we're hiring across the company. Bring your resume and tell us what you're good at.

• Operations
• Billing
• Sales
• Customer Success

Why Join Us?

Benefits

• Health/Dental/Vision Coverage (FT)
• PTO (Start earning on day one)
• Employee Assistance Program (Free Training & Development Courses)
• Childcare Reimbursement
• Gym Membership Reimbursement
• Weekly pay
• Growth opportunities within a supportive team environment

Our Core Values

• Professionalism: Our foundation is built upon the pillars of integrity, respect, and a dedication to uphold the highest standards in every interaction.
• Always Improving – We navigate an evolving business landscape with agility, adapting swiftly to meet our clients' needs.
• T.E.A.M. (Together Everyone Achieves More) – As a third-generation, family-owned business operated by the Shooster Family, we foster a work environment where our team is family, and our family is ever-growing.
• Innovation – We embrace cutting-edge solutions to continuously enhance customer experiences and streamline operations.
• Growth Opportunities: Here, career paths are illuminated with possibilities. We believe in nurturing the potential of every individual and offer tailored growth trajectories, ensuring your professional journey aligns with your aspirations.

If you’re reliable, goal-driven, and ready to represent clients with professionalism and care, we’d love to connect with you.