Customer Service Specialist - Home Improvement

Lowe's; Mobile (AL); On-site; USD 24,000 - 32,000; Part time

Benefits offered by this job

10% Associate Discount

Tuition assistance program

Company-matching 401(k)

Employee Stock Purchase Program

Health insurance options

Job summary

Lowe's is looking for a Customer Service Associate in Mobile, AL. You will greet customers, help them find products, and ensure a smooth shopping experience while supporting store operations.

This role emphasizes friendly service, accuracy in handling merchandise, and flexibility to assist in multiple departments. The position offers opportunities to learn trade skills, benefit from health options, tuition assistance, and a 401(k) plan, with a discount and potential for career growth within

Qualifications

• 6 months experience using a computer for basic tasks.
• 6 months experience using common retail technology such as smartphones and tablets.
• Reading, writing, and performing basic arithmetic.
• Able to stand for long periods and perform duties.
• Bi-lingual skills are a plus.

Responsibilities

• Welcome customers and provide friendly, professional assistance.
• Help customers locate and handle merchandise.
• Restock and organize merchandise on shelves.
• Process orders and deliveries accurately and on time.
• Cross-train in other store areas to enhance customer service.
• Prepare department merchandise (e.g., paint tinting, cutting materials).
• Assist at checkout and guide customers through shopping.

Skills

Computer basics

Retail technology

Reading & arithmetic

Prolonged standing

Bilingual (preferred)

Tools

Smartphones/Tablets

Job description

Lowe's is looking for a Customer Service Associate in Mobile, AL. You will greet customers, help them find products, and ensure a smooth shopping experience while supporting store operations.

This role emphasizes friendly service, accuracy in handling merchandise, and flexibility to assist in multiple departments. The position offers opportunities to learn trade skills, benefit from health options, tuition assistance, and a 401(k) plan, with a discount and potential for career growth within