Customer Service Associate: Home Improvement Support

Lowe's Companies, Inc.; Athens (AL); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance program

401(k) with company match

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe's Companies, Inc. in Athens, AL is seeking a Customer Service Associate who will welcome customers and help them find the right products and solutions for home improvement. You will interact with customers throughout the day, answer questions, and ensure a positive shopping experience.

This role supports various departments, provides friendly service, assists with merchandising, and may require light stocking. It offers part-time schedules, training, and access to Lowe's benefits.

Qualifications

• 6 months experience using a computer to input, access, modify, or output information.
• 6 months experience using common retail technology, such as smartphones and tablets.
• Reading, writing, and performing basic arithmetic.
• Able to stand/sit for extended periods and lift 25 lbs.
• Retail and/or customer service experience is a plus.

Responsibilities

• Welcome customers and deliver friendly, professional service.
• Assist customers with locating and handling merchandise.
• Stock shelves and replenish supplies as needed.
• Process orders and deliveries accurately.
• Cross-train in other areas of the store to help deliver the best customer service.
• Prepare department merchandise based on customer needs (e.g., paint, pipes, wood).

Skills

Customer service

Basic math

Computer use

Team collaboration

Tools

Smartphones & tablets

Job description

Lowe's Companies, Inc. in Athens, AL is seeking a Customer Service Associate who will welcome customers and help them find the right products and solutions for home improvement. You will interact with customers throughout the day, answer questions, and ensure a positive shopping experience.

This role supports various departments, provides friendly service, assists with merchandising, and may require light stocking. It offers part-time schedules, training, and access to Lowe's benefits.