Customer Service Specialist — Home Improvement

Lowe's; Bentonville (AR); On-site; USD 21,000 - 23,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance

401(k) match

Employee Stock Purchase Program

Associate Discount 10%

Track to the Trades program

Job summary

Lowe's Customer Service Associate helps customers find products and answer questions in-store, providing friendly, professional service across departments such as Appliances, Hardware, and Home Décor. You greet customers, assist with locating items, and ensure orders and deliveries are accurate.

This role emphasizes reliability, basic math, and the ability to stand for long periods. The position offers part-time scheduling, health benefits options, tuition assistance, a 401(k) with company

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months Experience using common retail technology, such as smart phones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Computer literacy

Retail tech

Math basics

Physical endurance

Lifting 25 lbs

Job description

Lowe's Customer Service Associate helps customers find products and answer questions in-store, providing friendly, professional service across departments such as Appliances, Hardware, and Home Décor. You greet customers, assist with locating items, and ensure orders and deliveries are accurate.

This role emphasizes reliability, basic math, and the ability to stand for long periods. The position offers part-time scheduling, health benefits options, tuition assistance, a 401(k) with company