Customer Service Specialist — Growth & Weekly Pay

Prime Plumbing Inc.; Florida; On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Weekly pay

Vacation pay

6 paid holidays

Year-round work

Birthday recognition

Employee referral bonus

Career growth opportunity

Medical insurance (short/long term)

Job summary

Prime Plumbing Inc. in Florida is seeking a Customer Service Representative (CSR) to join our team at one location in Umatilla. The role involves handling client information, entering data into our dispatch system, and routing calls to the appropriate staff.

This is a full-time, on-site position with opportunities for professional growth. The ideal candidate has at least 1 year of customer service experience, proficient typing and MS Office skills, and solid communication abilities.

Qualifications

• 1 year of experience in customer service is required.
• ServiceTitan familiarity is preferred.
• Good typing speed with accuracy.
• Proficiency in Word, Excel, and Microsoft Office.

Responsibilities

• Answer, receive and document client information and enter it into our dispatch program.
• Route calls to the appropriate staff or technicians as needed.
• Assist Inside and Outside Managers with minor admin tasks.
• This is not a remote position; we value teamwork and equal opportunity.

Skills

Customer service

Typing speed

Communication

Organization

Microsoft Office

Tools

Service Titan

Job description

Prime Plumbing Inc. in Florida is seeking a Customer Service Representative (CSR) to join our team at one location in Umatilla. The role involves handling client information, entering data into our dispatch system, and routing calls to the appropriate staff.

This is a full-time, on-site position with opportunities for professional growth. The ideal candidate has at least 1 year of customer service experience, proficient typing and MS Office skills, and solid communication abilities.