Customer Service Specialist - Growth & Stock Benefits

gobravvo; Tempe (AZ); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Vision/Dental/Life insurance

Employee Stock Ownership Program

Engagement manager support

Best of Staffing award

Job summary

gobravvo in Tempe, AZ is seeking a Customer Service Representative to handle customer inquiries, resolve issues, and maintain accurate records. This full-time role requires strong communication and problem-solving abilities and offers a supportive team environment.

Ideal candidates will have at least 2 years in customer service, a fast-paced, team-oriented mindset, and the ability to manage multiple tasks while upholding service excellence. On-site work with comprehensive benefits is provided.

Qualifications

• 2+ years of experience in customer service.
• Excellent verbal and written communication skills.
• Proficiency in accurately documenting and recording customer information.
• Self-motivated and able to work independently while managing priorities.

Responsibilities

• Handle inbound and outbound customer inquiries about products and services.
• Resolve complaints by identifying root causes and providing solutions.
• Maintain accurate records of interactions and issues in the database.
• Collaborate with other departments to resolve customer concerns.
• Uphold company policies in all customer communications.

Skills

Customer service

Communication

Documentation

Time management

Education

High school diploma or GED

Tools

CRM software

Job description

gobravvo in Tempe, AZ is seeking a Customer Service Representative to handle customer inquiries, resolve issues, and maintain accurate records. This full-time role requires strong communication and problem-solving abilities and offers a supportive team environment.

Ideal candidates will have at least 2 years in customer service, a fast-paced, team-oriented mindset, and the ability to manage multiple tasks while upholding service excellence. On-site work with comprehensive benefits is provided.