Customer Service Specialist — Growth Path & Flexible Schedule

Jason Frantz - State Farm Agent; Clinton (IL); On-site; USD 35,000 - 42,000; Full time

Benefits offered by this job

License reimbursement

Advancement opportunities

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Jason Frantz - State Farm Agent is seeking a Customer Service Representative to deliver exceptional customer experiences that support the growth of a local insurance business. You will handle customer inquiries, follow up with clients, and coordinate with the agent team to anticipate community needs.

The agency emphasizes work-life balance, licensing cost reimbursement, training, and a collaborative culture where a positive attitude and teamwork are valued.

Qualifications

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication

Interpersonal skills

multitask

Job description

Jason Frantz - State Farm Agent is seeking a Customer Service Representative to deliver exceptional customer experiences that support the growth of a local insurance business. You will handle customer inquiries, follow up with clients, and coordinate with the agent team to anticipate community needs.

The agency emphasizes work-life balance, licensing cost reimbursement, training, and a collaborative culture where a positive attitude and teamwork are valued.