Customer Relations Specialist — Remote & Growth Path

Jason Hobbs - State Farm Agent; United States; Hybrid; USD 42,000 - 62,000; Full time

Benefits offered by this job

Paid time off

Flexible hours

Advancement opportunities

Work from home options

Job summary

Jason Hobbs - State Farm Agent is seeking a Customer Relations Representative to join their team. The role focuses on value-based conversations and delivering a remarkable customer experience in a fast-paced environment.

The ideal candidate will establish relationships, provide prompt service on insurance availability, coverages, policy changes, billing, and claims, while maintaining a strong work ethic and dedication to customer service. Flexible hours and remote options are available.

Qualifications

• Property and Casualty license (must have currently).
• Life and Health license (must be able to obtain).
• Strong interpersonal and communication skills.
• Ability to work in a team and multi-task in a fast-paced setting.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service on inquiries regarding insurance, coverages, policy changes, transfers, claims, and billing.
• Maintain a strong work ethic and commitment to success each day.

Skills

Interpersonal skills

Communication skills

People oriented

Organizational skills

Detail oriented

Customer service

Computer literacy

Team player

Multitasking

Customer relations

Education

Property & Casualty license

Life & Health license or ability to obtain

Job description

Jason Hobbs - State Farm Agent is seeking a Customer Relations Representative to join their team. The role focuses on value-based conversations and delivering a remarkable customer experience in a fast-paced environment.

The ideal candidate will establish relationships, provide prompt service on insurance availability, coverages, policy changes, billing, and claims, while maintaining a strong work ethic and dedication to customer service. Flexible hours and remote options are available.