Customer Service Specialist | Flexible Schedule & Growth

Alex Ferry - State Farm Agent; Salem (OR); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Hiring bonus

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Alex Ferry - State Farm Agent is seeking a Customer Service Representative to enhance customer experiences while supporting agency growth. This role includes answering inquiries, assisting with policies, and maintaining accurate records.

The ideal candidate thrives on customer service engagement, shows attention to detail, and enjoys multitasking. We welcome motivated individuals aiming for internal growth opportunities, complete with a hiring bonus and health insurance.

Qualifications

• Strong communication and interpersonal skills are essential.
• Attention to detail and ability to multitask in a fast-paced environment.
• Prior experience in customer service highly preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Previous customer service experience

Job description

Alex Ferry - State Farm Agent is seeking a Customer Service Representative to enhance customer experiences while supporting agency growth. This role includes answering inquiries, assisting with policies, and maintaining accurate records.

The ideal candidate thrives on customer service engagement, shows attention to detail, and enjoys multitasking. We welcome motivated individuals aiming for internal growth opportunities, complete with a hiring bonus and health insurance.