Customer Service Specialist - Growth & Community Focus

Carissa Fratzke - State Farm Agent; Owasso (OK); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k)

Competitive salary

Training & development

Job summary

Carissa Fratzke State Farm Agent is seeking a Customer Service Representative to deliver exceptional customer experiences and support the growth of a local insurance business. You will resolve inquiries, coordinate with team members, and help community members with their insurance and financial needs.

The role emphasizes attention to detail, strong communication, and a proactive customer service mindset in a collaborative office environment.

Qualifications

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication

Interpersonal skills

Multitasking

Job description

Carissa Fratzke State Farm Agent is seeking a Customer Service Representative to deliver exceptional customer experiences and support the growth of a local insurance business. You will resolve inquiries, coordinate with team members, and help community members with their insurance and financial needs.

The role emphasizes attention to detail, strong communication, and a proactive customer service mindset in a collaborative office environment.