Customer Service Specialist — Growth & Flexible Schedule

Pbmesures; Chesapeake (VA); On-site; USD 34,000 - 46,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Health insurance

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Beth Holland - State Farm Agent in Chesapeake, VA is seeking a Customer Service Representative to deliver exceptional customer experiences and support the growth of the agency’s insurance business. You will resolve inquiries, coordinate with the agent team, and anticipate the needs of local community members.

The role emphasizes attentiveness, clear communication, and teamwork; candidates with prior customer service experience will thrive in this fast-paced, people-focused environment.

Qualifications

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication skills

Interpersonal skills

Multitasking

Job description

Beth Holland - State Farm Agent in Chesapeake, VA is seeking a Customer Service Representative to deliver exceptional customer experiences and support the growth of the agency’s insurance business. You will resolve inquiries, coordinate with the agent team, and anticipate the needs of local community members.

The role emphasizes attentiveness, clear communication, and teamwork; candidates with prior customer service experience will thrive in this fast-paced, people-focused environment.