Customer Experience Specialist - Flexible Schedule

Kathyschultze; Frederick (MD); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Health insurance

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Kathy Schultze - State Farm Agent in Frederick, MD is seeking a Customer Service Representative to deliver exceptional service and support the growth of a local insurance business. You will handle inquiries, build relationships, and collaborate with the agent team to meet community needs.

The role emphasizes attention to detail, strong communication, and a customer-first mindset. The agency offers growth opportunities, health benefits, paid time off, and a supportive, professional environment.

Qualifications

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication

Detail-oriented

Multitasking

Job description

Kathy Schultze - State Farm Agent in Frederick, MD is seeking a Customer Service Representative to deliver exceptional service and support the growth of a local insurance business. You will handle inquiries, build relationships, and collaborate with the agent team to meet community needs.

The role emphasizes attention to detail, strong communication, and a customer-first mindset. The agency offers growth opportunities, health benefits, paid time off, and a supportive, professional environment.