Customer Service Specialist – Growth & Benefits

Orkin; Myrtle Beach (SC); On-site; USD 37,000 - 39,000; Full time

Benefits offered by this job

Competitive pay

Medical, dental, vision

Company paid life & AD&D

401(k) with company match

Employee stock purchase plan

Paid time off and holidays

Employee discounts

Tuition reimbursement

Dependent scholarship awards

Opportunity for advancement

Recognition for good work

Friendly work environment

Employee referral bonuses

Professional growth opportunities

Job summary

HomeTeam Pest Defense is hiring a Customer Service Representative in Myrtle Beach, SC. The role focuses on delivering positive customer experiences, handling inquiries, scheduling services, and assisting with billing and payments.

We offer competitive pay and a comprehensive benefits package, plus opportunities for advancement within the company. Join a friendly environment known for recognizing good work and customer care.

Qualifications

• At least 1 year of customer service experience.
• Entry level customer service skills and techniques.
• Basic computer skills.
• Familiarity with company telephone features and how to use them.
• Must be 18 years or older with a high school diploma or GED.

Responsibilities

• Provide positive customer experiences that influence continued service.
• Regularly communicate with internal and external customers of HomeTeam Pest Defense.
• Answer questions, research problems, resolve issues, provide pricing and schedule services.
• Interact with customers by scheduling pest and builder related services using Route Point.
• Resolve inquiries about invoices and billing.

Skills

Customer service

Education

High School Diploma or GED

Job description

HomeTeam Pest Defense is hiring a Customer Service Representative in Myrtle Beach, SC. The role focuses on delivering positive customer experiences, handling inquiries, scheduling services, and assisting with billing and payments.

We offer competitive pay and a comprehensive benefits package, plus opportunities for advancement within the company. Join a friendly environment known for recognizing good work and customer care.