Entry-Level Customer Service & Operations Coordinator

Overhead Door Corporation; Fife (WA); On-site; USD 35,000 - 45,000; Full time

Job summary

A wholesale building materials company is seeking a Customer Service Representative I in Fife, WA. The role involves performing clerical tasks, responding to customer inquiries, and assisting with order processing. Ideal candidates will have prior customer service experience, strong communication skills, and a high school diploma. This full-time position offers entry-level opportunities in a dynamic work environment.

Qualifications

• 1-3 years of customer service experience, preferably in the door industry.
• Willingness to learn products and processes.
• Ability to lift up to 50 pounds.

Responsibilities

• Perform light clerical work including answering and directing telephone calls.
• Respond to customer inquiries regarding order tracking and product availability.
• Act as a liaison between the sales center and plant departments.

Skills

Customer service experience

Attention to detail

Problem-solving skills

Excellent communication skills

PC software knowledge

Basic math skills

Education

High School Diploma or GED

Tools

MS Word

Excel

Access

Lotus Notes

Job description

A wholesale building materials company is seeking a Customer Service Representative I in Fife, WA. The role involves performing clerical tasks, responding to customer inquiries, and assisting with order processing. Ideal candidates will have prior customer service experience, strong communication skills, and a high school diploma. This full-time position offers entry-level opportunities in a dynamic work environment.