Customer Service Representative - PCC

GracoRoberts; Fife (WA); On-site; USD 28,000 - 36,000; Full time

Job summary

Pacific Coast Composites in Fife, WA is seeking a reliable and detail-oriented Customer Service Representative to support customers and internal teams in a fast-paced aerospace environment.

This role is crucial for order accuracy, on-time delivery, and customer satisfaction, with duties including processing purchase orders and payments, assisting departments, and helping grow customer relationships.

Qualifications

• One year of experience in customer service-related position.
• Knowledge of Office Suites, including Excel.

Responsibilities

• Provide excellent customer service to our customers via phone, email and written communication.
• Process purchase orders and credit card payments.
• Support growth initiatives through dedicate teamwork with a focus on customer satisfaction and retention.
• Assist all departments in meeting their goals.

Skills

Customer service

Tools

Excel

Job description

Customer Service Representative - Pacific Coast Composites, Fife, WA

Pacific Coast Composites is seeking a reliable and detail-oriented Customer Service Representative to support our customers and internal teams in a fast-paced aerospace environment. This role plays a critical part in order accuracy, customer satisfaction, and on-time delivery.

If you enjoy working with customers, managing details, and being a key part of operational success, this may be the perfect role for you.

Who We Are:

With more than 30 years of experience, Pacific Coast Composites supplies materials and accessories to the aerospace industry - providing an alternative to large inventories and extended lead times. Our mission is simple: give customers what they want, when they want it, in the quantity they need - without compromising quality, ethics, or relationships.

Pay: $23/hr

Location: Fife, WA

Your Duties:

• To provide excellent customer service to our customers via phone, email and written communication.
• Process purchase orders and credit card payments.
• Support growth initiatives through dedicate teamwork with a focus on customer satisfaction and retention.
• Assist all departments in meeting their goals.

Requirements:

• One year of experience in customer service-related position.
• Knowledge of Office Suites, including Excel.