Customer Service Specialist, Dispatch & WMS (1st Shift)

Deutsche Post; Florida; On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

PTO

401(k)

Tuition reimbursement

Training opportunities

Job summary

DHL Supply Chain in Florida is seeking a 1st Shift Customer Service Representative to process orders and provide product, service, and transit information to customers. The role requires attention to detail and the ability to work in a fast-paced environment.

Key responsibilities include resolving issues, maintaining customer records, and assisting with order and product management. The position offers full-time hours, a starting pay of $21.70 per hour, and eligibility for productivity bonuses

Qualifications

• High School Diploma or Equivalent.
• 0-12 months of system, data entry or reporting experience.
• 0-12 months of warehouse experience, preferred.

Responsibilities

• Process orders and prepare correspondence to fulfill customer needs.
• Provide product, service, and transit information to the customer.
• Act as a liaison to facilitate issue resolution.
• Resolve product or service problems and expedite resolution.
• Maintain customer records and update account information.
• Maintain financial accounts by processing customer adjustments.
• Prepare product or service reports by collecting and analyzing customer information, and assist with order management.
• Perform other duties as assigned.

Skills

Excel

Dispatching

Fast-paced work

Multitasking

WMS

Bilingual (preferred)

Mobility/standing

Education

High School Diploma or Equivalent

Job description

DHL Supply Chain in Florida is seeking a 1st Shift Customer Service Representative to process orders and provide product, service, and transit information to customers. The role requires attention to detail and the ability to work in a fast-paced environment.

Key responsibilities include resolving issues, maintaining customer records, and assisting with order and product management. The position offers full-time hours, a starting pay of $21.70 per hour, and eligibility for productivity bonuses