Customer Service Specialist: CPI Insurance & Data

Allied Solutions, LLC; United States; On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k options with company match

Three weeks PTO

Job summary

Allied Solutions, LLC is seeking a professional who will update databases with insurance for various collateral while ensuring high-quality customer service. The role requires handling incoming borrower, agent, and lender calls, accurately verifying insurance information, and mentoring fellow employees.

The ideal candidate must have a high school diploma, strong organizational skills, and exceptional communication abilities. The position provides medical, dental, vision insurance, and a 401k match.

Qualifications

• Strong attention to detail and organizational skills.
• Dependable and reliable.
• Ability to acknowledge and respect confidential information.
• Ability to learn quickly.

Responsibilities

• Handle incoming borrower, agent, and lender calls professionally.
• Accurately verify and key insurance information.
• Mentor fellow co-workers as requested.
• Follow up and resolve customer issues.

Skills

Attention to detail

Analytical abilities

Customer service focus

Problem-solving

Verbal communication

Written communication

Education

High school diploma or GED

Job description

Allied Solutions, LLC is seeking a professional who will update databases with insurance for various collateral while ensuring high-quality customer service. The role requires handling incoming borrower, agent, and lender calls, accurately verifying insurance information, and mentoring fellow employees.

The ideal candidate must have a high school diploma, strong organizational skills, and exceptional communication abilities. The position provides medical, dental, vision insurance, and a 401k match.